Vitalis Managed Services Preview
Overview

New Managed Services Package

A monthly service for businesses that already have Virtual Assistants but want Vitalis to handle the administrative side of managing them.

Managed Services Dashboard
Hours Verified 90%
Payroll Ready 100%
Attendance Tracked 92%
Administration Checklist
  • Time Entries Verified
  • Payroll Coordinated
  • PTO Records Updated
  • Weekly Report Sent
Weekly Report
85%
Productivity Activity

Recommended Packages

1 to 2 VA

$200
per month
  • Performance Scorecard
  • Daily Staff and Client Reports
  • Attendance Monitoring
  • Weekly Check-ins
  • Monthly Client Report
  • API Tracking
  • SOP Review
  • Task Management Setup
  • HR Onboarding
  • Time & Attendance
  • PTO & Scheduling
  • Executive Partner Management
  • Weekly Reports
  • Contractor Administration
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6+ VA

$150
per month
  • Performance Scorecard
  • Daily Staff and Client Reports
  • Attendance Monitoring
  • Weekly Check-ins
  • Monthly Client Report
  • API Tracking
  • SOP Review
  • Task Management Setup
  • HR Onboarding
  • Time & Attendance
  • PTO & Scheduling
  • Executive Partner Management
  • Weekly Reports
  • Contractor Administration
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What's Included

Vitalis handles the recurring HR, payroll, timekeeping, reporting, and contractor administration for your Executive Partners.

$Payroll Administration

  • Weekly payroll processing
    • Verify work hours
    • Coordinate payments

Executive Partner Management

  • Provide coaching and training as needed
    • Random call performance reviews, if applicable
  • Daily attendance and productivity check
    • Task reviews and real-time Executive Partner support
  • Weekly check-in with the Executive Partner

Time & Attendance

  • Track hours through WebWork
    • Verify the Executive Partner is actively tracking time in WebWork
    • Review daily clock-in and clock-out records
    • Monitor total hours worked for the reporting period
    • Identify missing time entries or untracked hours
    • Verify that logged hours align with the client's approved work schedule
  • Monitor weekly hours
    • Compare actual hours worked against the Executive Partner's contracted weekly hours
    • Identify underutilized or excess hours
    • Track approved overtime, if applicable
    • Monitor attendance trends throughout the week
    • Notify the client when significant attendance issues are identified
  • Review weekly productivity
    • Review WebWork activity data to provide clients with objective insights into work activity. This review is for reporting purposes only and does not include performance coaching or evaluation.
    • Productivity percentage
    • Active vs. idle time
    • Total active hours
    • Time spent on applications and websites, if tracked
    • Screenshots, if enabled by the client
    • Attendance consistency, including clock-in and clock-out patterns
    • Time-tracking anomalies, such as extended idle periods or missing activity

PTO & Scheduling

  • Manage time-off requests
    PTO provided to the Executive Partner shall be solely at the client's discretion. Vitalis Outsourcing does not provide PTO or any paid-leave benefits.
    • Receive PTO requests from the Executive Partner along with the client's approval
    • Verify the available PTO balance, if applicable
    • Record approved leave requests
    • Update payroll records to reflect paid or unpaid time off
  • Track PTO balances
    • Record PTO earned, if applicable
    • Deduct approved PTO usage
    • Monitor remaining leave balances
    • Track unpaid leave (UPTO)
    • Provide clients with current PTO balances upon request
  • Update work schedules
    • Record the regular work schedule
    • Update schedule changes approved by the client
    • Update holiday schedules
    • Notify payroll of schedule changes affecting payroll

Weekly Reports

  • Weekly Hours Worked
    • Provide an accurate summary of the Executive Partner's contracted hours versus actual hours worked to support payroll processing
  • Weekly Wins and Performance Update

Contractor Administration

  • Independent Contractor Agreement
  • NDA
  • Other onboarding documents

+Benefits Administration (Optional based on the XP's location)

  • Health Insurance (HMO)

Client Process

A clear five-step process for transferring the administrative workload to Vitalis.

1

Sign the Agreement

The client signs the Managed Services agreement.

2

Pay Monthly in Advance

Payment is collected on Day 1 of the partnership.

3

Onboard to WebWork

The Executive Partner is onboarded to WebWork for time tracking.

4

Vitalis Manages

Vitalis manages the Executive Partner, administration, and payroll.

5

Receive Weekly Reports

Weekly reports are sent directly to the client.

Value Proposition

We take care of the administrative work so business owners can focus on growing their business.

Payroll
Attendance
PTO
Reporting
Contractor Documents
Benefits Administration
Executive Partner Management

Key Takeaway

We're not selling Virtual Assistants—we're selling a managed HR & payroll solution that removes the administrative burden from our clients.

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