How Daniel Doubled His Case Capacity Without Hiring In-House Using a Disability Attorney VA
Vitalis Outsourcing > case > How Daniel Doubled His Case Capacity Without Hiring In-House Using a Disability Attorney VA
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Case Studies
How Daniel Doubled His Case Capacity Without Hiring In-House Using a Disability Attorney VA
Summary
Daniel ran a small but busy disability law practice. He had steady referrals but constantly felt behind—client intakes were delayed, medical records took weeks to chase down, and he had zero time to prep hearings the way he wanted.
When he brought on a trained Disability Attorney VA from Vitalis Outsourcing, his workflow transformed. Within 60 days, Daniel doubled the number of active cases he could manage, cut intake delays by more than half, and stabilized the entire communication flow inside his practice.
Overview
Daniel’s practice was at a breaking point.
His biggest challenges were:
• Intake bottlenecks causing slow onboarding
• Long delays in requesting and receiving medical records
• Inconsistent client updates leading to unnecessary stress
• Too much time spent on admin tasks instead of legal strategy
Vitalis Outsourcing assigned him a Disability Attorney VA trained in disability law workflows, SSA expectations, and case processing. His VA handled documentation, follow-ups, reminders, record requests, and intake coordination—taking the operational weight off Daniel’s shoulders.
Results
By the Numbers:
2× increase in active cases managed
55% faster intake processing
90% of medical record requests followed up within 48 hours
25+ hours regained weekly
What It Meant for the Business:
No More Intake Delays – New clients were onboarded smoothly and quickly
Every Case Moved Forward – Structured follow-ups eliminated idle cases.
Less Client Stress – Regular updates reassured clients who previously felt “left in the dark.”
More Time for Winning Hearings – Daniel finally had time to prepare strong arguments.
Key Takeaways
Strong Admin Support = Stronger Cases – A well-organized backend directly improved case outcomes.
Communication Drives Client Confidence – Clients trusted Daniel more because communication was consistent.
Freeing Up Time Unlocks Growth – With the admin burden gone, Daniel took on more clients confidently.
Before Vitalis VAs
Challenges:
Slow intake process
Long delays in medical records
No time for case prep
Disorganized workflow
Goals:
Speed up intake
Improve case flow
Reduce administrative stress
Grow client capacity without hiring in-house staff
After Vitalis VAs
Daniel’s VA handled intake, documentation, follow-ups, communication, record requests, reminders, and hearing preparation support—bringing structure and reliability to every case.
Future Plans
With strong systems in place, Daniel plans to grow his practice to a multi-attorney operation, starting by adding another VA as case volume increases.
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