David had been managing 150 mixed-use rental units for years, but the workload kept growing faster than he could keep up. Between constant tenant questions, maintenance scheduling, late rent follow-ups, and owner communication, he felt like he was always behind. After partnering with Vitalis Outsourcing and bringing on a trained Property Management VA, David streamlined his entire operation. In just 60 days, he reduced his daily admin work by 50%, improved tenant satisfaction, and stabilized his monthly collections.
David’s portfolio growth outpaced his systems.
His biggest challenges were:
• Slow maintenance coordination creating tenant frustration
• Rent collection follow-ups taking hours every week
• Too many tasks slipping through the cracks
• No time to focus on onboarding new owners
Vitalis Outsourcing assigned David a Property Management VA who took over communication, organized his task flow, handled late rent reminders, coordinated vendors, and maintained accurate reporting. With structure finally in place, his workload became manageable again.
David’s VA implemented a clean communication workflow, handled maintenance updates, managed late rent notices, and organized weekly owner reports—giving David control back over his operations.
David plans to begin adding new property owners again, aiming to grow from 150 to 200 units by year-end. With a reliable VA supporting him, he finally has the structure needed to scale sustainably.
